Scaled Enterprise Customer Success Manager
- Location
- San Francisco, Austin, New York City (United States)
- Workplace
- Hybrid
- Level
- Manager / Director
- Type
- Full-time
- Team
- Customer Success & Support
- Salary
- USD 150,000 – 175,000
- Posted
- 2026-05-16 (5mo ago)
- Source
- Perplexity's career page (Ashby)
- Last checked
- 2026-11-10 (just now)
About the role
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.…
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