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Chime

Tech Lead Manager, Human Agent Tooling

Location
San Francisco, CA, USA (United States)
Workplace
Not stated
Level
Manager / Director
Team
Trust and Safety Engineering
Salary
USD 199,000 – 275,000
Posted
2026-05-26 (5mo ago)
Source
Chime's career page (Greenhouse)
Last checked
2026-11-10 (2h ago)

About the role

About the Role Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely.…

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