KYC EDD Operations Agent (German)
- Location
- Sofia, Bulgaria (Bulgaria)
- Workplace
- Not stated
- Team
- Operations
- Posted
- 2026-09-16 (1mo ago)
- Source
- SumUp's career page (Greenhouse)
- Last checked
- 2026-11-10 (1h ago)
About the role
KYC EDD Operations Agent Team: KYC Operations Location: Sofia (office first, full-time) Team description Our KYC Operations team keeps SumUp's merchants safe by reviewing transaction alerts, verifying identities, and resolving complex compliance cases across our core markets. This role is a new addition to the team and brings something we haven't had before: a dedicated outbound calling capability that lets us resolve tricky verification cases over the phone instead of leaving customers waiting on email chains.…
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