VP Customer Success Management
- Location
- Barcelona, Barcelona, Spain (Spain)
- Workplace
- Not stated
- Level
- Executive / VP
- Team
- Operations
- Posted
- 2026-09-10 (2mo ago)
- Source
- SumUp's career page (Greenhouse)
- Last checked
- 2026-11-10 (just now)
About the role
We want to build the commercial engine behind SumUp's merchant relationships. The new Customer Success Management function within the SumUp Operations Tribe will span early activation, product onboarding, customer success, account management, and key account management across multiple markets in a fast growing organisation. This is a newly created VP role with a clear mandate: build the leadership structure, operating rhythm, and commercial culture that takes the Operations-led team from where it is today to where it needs to be.…
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