Principal Product Manager- Conversational AI
- Location
- England - Remote, London - Remote (United Kingdom)
- Workplace
- Remote
- Level
- Manager / Director
- Type
- Full-time
- Team
- Service
- Posted
- 2026-08-14 (2mo ago)
- Source
- Hopper's career page (Ashby)
- Last checked
- 2026-11-10 (1h ago)
About the role
About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. Voice carries its own product problems, from latency and turn-taking to escalation timing when a human is on the line, and this role owns both surfaces with equal depth.…
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