Support Engineering Manager - NAMER
- Location
- Remote - US, Remote - Canada
- Workplace
- Remote
- Level
- Manager / Director
- Type
- Full-time
- Team
- Customer Success
- Salary
- USD 130,000 – 175,000
- Posted
- 2026-02-20 (8mo ago)
- Source
- Ashby's career page (Ashby)
- Last checked
- 2026-11-10 (2h ago)
About the role
Hello! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring our first Support Engineering Manager in AMER. Support Engineering is the technical bridge between frontline Support, Product, and Engineering. The team investigates complex product and customer issues, helps confirm which problems truly require code changes, and enables the broader Support organization to resolve more issues independently. We’re looking for a hands-on leader to make that bridge stronger as the function grows—aligning technical rigor with Ashby’s broader standards for customer success.…
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