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Ashby

Strategic Customer Success Manager - Americas

Location
Remote - US, Remote - Canada
Workplace
Remote
Level
Manager / Director
Type
Full-time
Team
Customer Success
Salary
USD 150,000 – 198,375
Posted
2026-11-03 (6d ago)
Source
Ashby's career page (Ashby)
Last checked
2026-11-10 (1h ago)

About the role

About this Role Hi, I’m Loren , the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next Strategic CSM as we continue to grow the team. In this role, you'll guide Ashby's biggest customers - focusing on improved product adoption and increased customer health.…

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