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Delivery Hero

Sr. Specialist Process Improvement

Location
Maadi, Egypt (Egypt)
Workplace
Not stated
Level
Senior
Type
Contract
Team
Strategy/Planning
Posted
2026-07-16 (3mo ago)
Source
Delivery Hero's career page (SmartRecruiters)
Last checked
2026-11-10 (1h ago)

About the role

Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care.…

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