Senior Support Engineer - San Francisco
- Location
- San Francisco (United States)
- Workplace
- Not stated
- Level
- Senior
- Type
- Full-time
- Team
- User Operations
- Degree mentioned
- Bachelor's
- Salary
- USD 234,000 – 260,000
- Posted
- 2026-02-19 (8mo ago)
- Source
- OpenAI's career page (Ashby)
- Last checked
- 2026-11-10 (just now)
About the role
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations.…
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