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OpenAI

Strategy & Operations, Support

Location
San Francisco (United States)
Workplace
Not stated
Type
Full-time
Team
User Operations
Salary
USD 216,000 – 310,000
Posted
2026-10-09 (1mo ago)
Source
OpenAI's career page (Ashby)
Last checked
2026-11-10 (2h ago)

About the role

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.…

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