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OpenAI

Support Operations Manager

Location
San Francisco (United States)
Workplace
Hybrid
Level
Manager / Director
Type
Full-time
Team
User Operations
Salary
USD 279,000 – 310,000
Posted
2026-07-13 (3mo ago)
Source
OpenAI's career page (Ashby)
Last checked
2026-11-10 (2h ago)

About the role

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises.…

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