Service Design Program Manager, Support
- Location
- San Francisco (United States)
- Workplace
- Hybrid
- Level
- Manager / Director
- Type
- Full-time
- Team
- User Operations
- Degree mentioned
- Bachelor's
- Salary
- USD 216,000 – 310,000
- Posted
- 2026-10-22 (19d ago)
- Source
- OpenAI's career page (Ashby)
- Last checked
- 2026-11-10 (2h ago)
About the role
About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.…
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