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Datadog

Incident and Escalations Manager 3 - US-West

Location
Denver, Colorado, USA; San Francisco, California, USA (United States)
Workplace
Not stated
Level
Manager / Director
Team
Support Engineering
Degree mentioned
Bachelor's
Salary
USD 104,000 – 138,000
Posted
2026-10-09 (1mo ago)
Source
Datadog's career page (Greenhouse)
Last checked
2026-11-10 (1h ago)

About the role

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base.…

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