Senior Incident and Escalations Manager
- Location
- Sydney, Australia (Australia)
- Workplace
- Not stated
- Level
- Manager / Director
- Team
- Support Engineering
- Degree mentioned
- Bachelor's
- Posted
- 2026-10-14 (27d ago)
- Source
- Datadog's career page (Greenhouse)
- Last checked
- 2026-11-10 (1h ago)
About the role
The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base.…
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