Support Delivery Lead - Toronto
- Location
- Ontario - Remote (Canada)
- Workplace
- Remote
- Level
- Staff / Lead / Principal
- Type
- Full-time
- Team
- User Operations
- Salary
- CAD 297,000 – 330,000
- Posted
- 2026-08-17 (2mo ago)
- Source
- OpenAI's career page (Ashby)
- Last checked
- 2026-11-10 (just now)
About the role
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale.…
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