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Affirm

Product Support Specialist I (Merchant Care)

Location
Remote Canada (Remote Canada)
Workplace
Remote
Level
Entry / Junior
Team
Merchant Ops
Degree mentioned
Bachelor's
Salary
USD 55,000 – 75,000
Posted
2026-10-13 (27d ago)
Source
Affirm's career page (Greenhouse)
Last checked
2026-11-10 (1h ago)

About the role

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved.…

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