Product Support Specialist I (Merchant Care)
- Location
- Remote Canada (Remote Canada)
- Workplace
- Remote
- Level
- Entry / Junior
- Team
- Merchant Ops
- Degree mentioned
- Bachelor's
- Salary
- USD 55,000 – 75,000
- Posted
- 2026-10-13 (27d ago)
- Source
- Affirm's career page (Greenhouse)
- Last checked
- 2026-11-10 (1h ago)
About the role
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved.…
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