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OpenAI

Manager, Senior Support Engineering

Location
Dublin, Ireland (Ireland)
Workplace
Not stated
Level
Manager / Director
Type
Full-time
Team
User Operations
Posted
2026-08-28 (2mo ago)
Source
OpenAI's career page (Ashby)
Last checked
2026-11-10 (2h ago)

About the role

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations.…

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