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Delivery Hero

Personal Shopper Lead - instashop

Location
Cairo, Egypt (Egypt)
Workplace
Not stated
Level
Staff / Lead / Principal
Type
Full-time
Team
Other
Degree mentioned
Bachelor's
Posted
2026-10-05 (1mo ago)
Source
Delivery Hero's career page (SmartRecruiters)
Last checked
2026-11-10 (1h ago)

About the role

Job Description Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience.…

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