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Mercury

Customer Support Specialist

Location
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States (United States)
Workplace
Remote
Team
Support
Salary
USD 48,100 – 58,400
Posted
2026-10-16 (24d ago)
Source
Mercury's career page (Greenhouse)
Last checked
2026-11-10 (1h ago)

About the role

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out. As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product.…

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