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OpenAI

Trusted Access Lead, Critical Harm Operations

Location
San Francisco (United States)
Workplace
Hybrid
Level
Staff / Lead / Principal
Type
Full-time
Team
User Operations
Salary
USD 252,000 – 335,000
Posted
2026-10-29 (11d ago)
Source
OpenAI's career page (Ashby)
Last checked
2026-11-10 (just now)

About the role

About the team Trusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence. We work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them.…

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