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Xero

Customer Experience Specialist

Location
NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) (New Zealand)
Workplace
Hybrid
Type
Full-time
Team
Marketing
Posted
2026-10-29 (11d ago)
Source
Xero's career page (Ashby)
Last checked
2026-11-10 (1h ago)

About the role

The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.…

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