Customer Success Manager

Location: Kuala Lumpur (Malaysia)
Workplace: Not stated
Level: Manager / Director
Team: Scaled Customer Success
Degree mentioned: Bachelor's
Posted: 2026-08-26 (2mo ago)
Source: MongoDB's career page (Greenhouse)
Last checked: 2026-11-10 (just now)

About the role

As a Customer Success Manager, you are the trusted advisor helping a high volume of customers navigate their journey on MongoDB using proactive, scalable engagement strategies initiated by health signals and journey milestones. You’ll be responsible for maximizing customer lifetime value and success for a diverse portfolio of thousands of expanding MongoDB customers, acting as a strategic connector between your customers and providing the right help at the right time to achieve their unique business goals.…

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