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MongoDB

Manager, Technical Services Engineering (Support)

Location
Mexico City (Mexico)
Workplace
Not stated
Level
Manager / Director
Team
Technical Support AMER
Posted
2026-08-26 (2mo ago)
Source
MongoDB's career page (Greenhouse)
Last checked
2026-11-10 (2h ago)

About the role

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational leader to join MongoDB’s Technical Services team and lead a regional team of MongoDB Support Engineers.…

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