Customer Success Manager — Japan
- Location
- Remote - Japan (Japan)
- Workplace
- Remote
- Level
- Manager / Director
- Team
- CXS - Success - APJ (Sub Team)
- Degree mentioned
- Bachelor's
- Posted
- 2026-10-05 (1mo ago)
- Source
- Dropbox's career page (Greenhouse)
- Last checked
- 2026-11-10 (just now)
About the role
Role Description As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer’s business priorities, technical environment, key stakeholders, and evolving needs.…
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