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MongoDB

Operations Specialist, Technical Services

Location
Mexico City (Mexico)
Workplace
Not stated
Team
Technical Services Operations
Posted
2026-10-16 (24d ago)
Source
MongoDB's career page (Greenhouse)
Last checked
2026-11-10 (2h ago)

About the role

Role Overview We achieve outstanding customer satisfaction through a 24x7x365 ‘follow-the-sun’ support model, with regional teams covering the Americas, EMEA, and APAC. We have an incredible opportunity for a customer-obsessed, process-driven Technical Services Operations Specialist to join MongoDB’s Technical Services team in Mexico City. As an operational powerhouse, this specialist will drive excellence, efficiency, and scale in delivering technical support services to our worldwide customer base.…

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