Senior Customer Success Manager
- Location
- Los Angeles (United States)
- Workplace
- Not stated
- Level
- Manager / Director
- Team
- Customer Success
- Degree mentioned
- Bachelor's
- Salary
- USD 97,000 – 190,000
- Posted
- 2026-10-15 (25d ago)
- Source
- MongoDB's career page (Greenhouse)
- Last checked
- 2026-11-10 (just now)
About the role
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact.…
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