Senior IT Specialist, Executive Technology

Location: Palo Alto (United States)
Workplace: Not stated
Level: Senior
Team: Global Enterprise Technology (GET)
Salary: USD 64,000 – 180,000
Posted: 2026-07-16 (3mo ago)
Source: MongoDB's career page (Greenhouse)
Last checked: 2026-11-10 (just now)

About the role

Role Overview & Executive Impact Serving as the West Coast anchor for MongoDB's Global VIP Support, this position acts as the “single-threaded DRI” for the technology needs of E-Staff — the CEO's direct reports — in the US Pacific time zone. You hold end-to-end accountability for their digital journey, from two weeks before Day 1 through daily operations, high-stakes events, global travel, and eventual offboarding, ensuring a seamless experience without handoff friction.…

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