IT Support Specialist 2
- Location
- Dublin, Ireland (Ireland)
- Workplace
- Not stated
- Team
- Global Enterprise Technology (GET)
- Posted
- 2026-10-29 (11d ago)
- Source
- MongoDB's career page (Greenhouse)
- Last checked
- 2026-11-10 (2h ago)
About the role
Serving as the EMEA anchor for MongoDB's Global Enterprise Technology (GET) team, this position acts as a primary technical DRI for enterprise user support, office technology, and regional incident escalation in the GMT/IST time zone. You hold end-to-end operational responsibility for delivering high-touch, reliable IT services—from onboarding hardware provisioning and daily ticket triage to AV room management and high-visibility regional event support. This role prioritizes proactive support over passive ticketing.…
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