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MongoDB

Manager, Customer Success Operations

Location
New York City (United States)
Workplace
Not stated
Level
Manager / Director
Team
Customer Strategy & Planning
Degree mentioned
Bachelor's
Posted
2026-11-03 (6d ago)
Source
MongoDB's career page (Greenhouse)
Last checked
2026-11-10 (1h ago)

About the role

Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business partner to the leaders of our Customer Success team. Your responsibilities will range across a variety of strategic initiatives including piloting and scaling up new projects, analyzing data to come up with meaningful business insights, and optimizing processes. We are looking for an experienced professional to help us lead this global team.…

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